Shift Lead: Store Operations & Customer Experience

Walgreens Co.; Two Rivers (WI); In loco; USD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

Walgreens Co. in Wisconsin is seeking aCustomer Experience and Operations associate to open and close the store, manage cash handling, and ensure readiness for business. You will assist with deliveries, pricing, displays, and merchandising while maintaining product integrity and excellent customer service.

The role emphasizes teamwork, accountability, and adherence to local regulations, with opportunities to train staff and support a seamless shopping experience.

Competenze

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Mansioni

• Opens and closes the store, handles cash and prepares systems for the business day.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Delivers a distinctive customer experience and engages customers to assist with products and services.
• Models customer service best practices and trains team members.
• Maintains accurate inventory counts and basic price changes with proper signage.
• Assist with vendor deliveries, backdoor access, and order review.
• Record sales data, price verifications, and voids; monitor scanning errors.
• Develop displays, resets, and promotional merchandising; ensure compliance with local pricing.
• Assist with bookkeeping tasks, signage, and store maintenance.
• Ensure regulatory compliance for allowed products and bag checks.
• Maintain clean store appearance and proper separation of food items; rotate stock.
• Support pharmacy out window and respond to management requests.
• Report disciplinary issues and customer complaints to management.

Conoscenze

Leadership

Customer service

Cash handling

English fluency

Team coaching

Formazione

One year of supervisory/retail key holder experience

Descrizione del lavoro

Walgreens Co. in Wisconsin is seeking aCustomer Experience and Operations associate to open and close the store, manage cash handling, and ensure readiness for business. You will assist with deliveries, pricing, displays, and merchandising while maintaining product integrity and excellent customer service.

The role emphasizes teamwork, accountability, and adherence to local regulations, with opportunities to train staff and support a seamless shopping experience.