Store Operations & Customer Experience Lead

Walgreens; Town of Oconomowoc (WI); On-site; USD 19,000 - 32,000; Full time

Job summary

Walgreens is seeking a store associate in Wisconsin to open and close the store in the absence of management, handle cash, and ensure floors and stock rooms are ready for the business day. You will engage customers, process returns, refunds, and price changes while maintaining store standards.

The role emphasizes delivering a distinctive customer experience, supporting inventory, displays, and teamwork, with emphasis on accuracy, compliance, and helpful service to every guest.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle cash.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change.
• Engage customers to offer assistance and ensure a positive experience.
• Assist with inventory, pricing, displays, and stock organization as directed.
• Handle store tasks such as cashiering, housekeeping, and safety compliance.
• Coordinate with management when present and train teammates as needed.

Skills

Leadership experience

Customer service

Communication skills

Job description

Walgreens is seeking a store associate in Wisconsin to open and close the store in the absence of management, handle cash, and ensure floors and stock rooms are ready for the business day. You will engage customers, process returns, refunds, and price changes while maintaining store standards.

The role emphasizes delivering a distinctive customer experience, supporting inventory, displays, and teamwork, with emphasis on accuracy, compliance, and helpful service to every guest.