Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Sauk City (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Wisconsin is seeking a store team member with leadership responsibilities to open and close the store when management is not available.

The role handles cash, assists customers, maintains inventory, and supports backroom operations to ensure a smooth daily business. Expect to model exceptional customer service, greet customers proactively, and help resolve issues while following store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room are ready for business.
• Completes product returns, order voids, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services to ensure a positive experience.
• Communicates tasks and reports disciplinary issues to management.
• Maintains accurate inventory counts and pricing signage, and supports backroom and display updates.

Skills

Leadership

English fluency

Job description

Walgreens Co. in Wisconsin is seeking a store team member with leadership responsibilities to open and close the store when management is not available.

The role handles cash, assists customers, maintains inventory, and supports backroom operations to ensure a smooth daily business. Expect to model exceptional customer service, greet customers proactively, and help resolve issues while following store policies.