Store Operations Lead - Customer Experience & Open/Close

Walgreens; Town of River Falls (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Wisconsin is seeking a store associate capable of opening and closing the store in the absence of management, handling cash, managing stock and floor readiness for daily operations. The role emphasizes customer engagement and creating a distinctive shopping experience.

Responsibilities include handling returns, refunds, and cashier duties, while supporting merchandising, inventory accuracy, and policy compliance to ensure smooth store performance.

Qualifications

• One year of leadership or supervisory experience in retail.
• Fluent in reading, writing, and speaking English.
• Ability to work without store management present.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for business.
• Complete product returns, refunds, and cash handling, providing change as needed.
• Deliver a distinctive and delightful customer experience.
• Greet customers, assist with products and services, and resolve issues to ensure satisfaction.
• Model and share customer service best practices with team members.

Skills

Leadership experience

Retail experience

English language

Job description

Walgreens in Wisconsin is seeking a store associate capable of opening and closing the store in the absence of management, handling cash, managing stock and floor readiness for daily operations. The role emphasizes customer engagement and creating a distinctive shopping experience.

Responsibilities include handling returns, refunds, and cashier duties, while supporting merchandising, inventory accuracy, and policy compliance to ensure smooth store performance.