Shift Lead: Store Operations & Customer Experience

Walgreens; Romeoville (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Romeoville, IL seeks a dedicated team member to open and close the store in the absence of management, manage cash, assist with deliveries, and uphold a high standard of customer service. The role involves working with store systems, pricing, inventory, and basic merchandising to ensure a smooth daily operation.

Candidate should have at least one year of leadership or key holder experience and be fluent in English.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, with required systems start-ups and cash handling.
• Handle returns, refunds, cash drops, and provide change.
• Engage customers and deliver a distinctive customer experience.
• Assist with vendor deliveries and backroom operations.
• Register all sales accurately and manage pricing and signage as required.
• Maintain inventory accuracy across departments and stockroom.
• Support with housekeeping, displays, and basic merchandising.

Skills

Leadership experience

Customer service

English fluency

POS systems

Tools

POS system

Job description

Walgreens in Romeoville, IL seeks a dedicated team member to open and close the store in the absence of management, manage cash, assist with deliveries, and uphold a high standard of customer service. The role involves working with store systems, pricing, inventory, and basic merchandising to ensure a smooth daily operation.

Candidate should have at least one year of leadership or key holder experience and be fluent in English.