Shift Lead: Customer Experience & Store Operations

Walgreens; New Lenox (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in New Lenox, IL seeks a customer-focused team member responsible for opening/closing the store when management is absent, performing cash handling, and ensuring the floor and stock room readiness for each business day. The role also involves assisting with vendor deliveries through back door access and delivering a friendly, efficient customer experience.

Applicants should have at least one year of leadership or supervisory experience and be fluent in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Handles back door access for deliveries and ensures readiness of floor and stock room for business day.
• Completes product returns, order voids, refunds, and cash drops; provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Maintains store appearance, inventory counts, pricing, and compliance with policies.

Skills

Leadership experience

Education

PTCB certification or pharmacy license

Job description

Walgreens in New Lenox, IL seeks a customer-focused team member responsible for opening/closing the store when management is absent, performing cash handling, and ensuring the floor and stock room readiness for each business day. The role also involves assisting with vendor deliveries through back door access and delivering a friendly, efficient customer experience.

Applicants should have at least one year of leadership or supervisory experience and be fluent in English.