Shift Lead: Customer Experience & Store Ops

Walgreens Co.; New Jersey; On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. seeks a store operations lead to open and close the store in the absence of management, handle cash and pricing, and ensure floor and stock room readiness for daily business.

You will open back door for deliveries and support store functions across customer service, inventory, and visuals. In this role, you will engage customers, resolve issues, supervise team members, and maintain accurate records with the cash register and safety compliance.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Engages customers and delivers a delightful customer experience.
• Keeps accurate inventory counts and supports pricing and signage updates.
• Assists with vendor deliveries and backdoor access as needed.
• Maintains store safety and cleanliness and assists with merchandising.

Skills

Customer service

Leadership

English fluency

Education

Pharmacy license or PTCB certification

Job description

Walgreens Co. seeks a store operations lead to open and close the store in the absence of management, handle cash and pricing, and ensure floor and stock room readiness for daily business.

You will open back door for deliveries and support store functions across customer service, inventory, and visuals. In this role, you will engage customers, resolve issues, supervise team members, and maintain accurate records with the cash register and safety compliance.