Shift Lead: Store Operations & Customer Experience

Walgreens; La Puente (CA); On-site; USD 60,173,568 - 68,769,792; Full time

Job summary

Walgreens in La Puente, CA is seeking a store key holder to support daily operations and open/close the store in the absence of management. You will manage cash handling, assist with deliveries, and ensure the floor and stock room are ready for business.

You will greet customers, resolve inquiries, and model exceptional service while supporting inventory, merchandising, and basic store systems. The role emphasizes teamwork and adherence to policies in a busy retail environment.

Qualifications

• Minimum one year of leadership, supervisory, or key holder experience in retail.
• Fluent reading, writing and speaking English.

Responsibilities

• Open and close the store in the absence of store management and ensure daily readiness.
• Handle returns, refunds, cash drops, and cash register transactions accurately.
• Deliver a distinctive customer experience and assist customers with products and services.
• Oversee inventory counts, pricing, displays, and basic merchandising.
• Support pharmacy out window and ensure compliance with store policies.

Skills

Leadership

Cash handling

Customer service

English fluency

Store operations knowledge

Job description

Walgreens in La Puente, CA is seeking a store key holder to support daily operations and open/close the store in the absence of management. You will manage cash handling, assist with deliveries, and ensure the floor and stock room are ready for business.

You will greet customers, resolve inquiries, and model exceptional service while supporting inventory, merchandising, and basic store systems. The role emphasizes teamwork and adherence to policies in a busy retail environment.