Shift Lead - Customer Experience & Store Operations

Walgreens; Aibonito (PR); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is hiring for a key holder/leadership role to support store operations and customer service. You will open and close the store, manage cash handling, and ensure displays and stock are ready for business.

You will engage customers, resolve questions, and maintain a high standard of service throughout the shift. In this role you will support inventory control, pricing tasks, and coordination with management on daily operations, while maintaining compliance with store policies and local

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room are ready.
• Engages customers and patients by greeting them and assisting with products and services to ensure a positive experience.
• Registers all related sales, handles price verifications, and processes returns, voids, and cash drops as needed.

Skills

Leadership

Job description

Walgreens is hiring for a key holder/leadership role to support store operations and customer service. You will open and close the store, manage cash handling, and ensure displays and stock are ready for business.

You will engage customers, resolve questions, and maintain a high standard of service throughout the shift. In this role you will support inventory control, pricing tasks, and coordination with management on daily operations, while maintaining compliance with store policies and local