Shift Lead: Service & Ops Coach

ANCHOR POINT MANAGEMENT GROUP; Blytheville (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Anchor Point Management Group in Blytheville, AR seeks a Shift Leader to provide hourly management coverage and supervise daily restaurant operations. You will model service excellence, train staff, and ensure safe, high-quality food and fast, accurate service.

You will greet guests, take orders, manage cash, keep the dining areas clean, assist with food prep, stock supplies, and uphold safety standards while promoting menu items and ensuring smooth shift execution.

Qualifications

• Must be at least 18 years old.
• Internal promotion preferred after completing required training.
• High school diploma or GED preferred.
• Minimum 6 months in shift management or supervisory role.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills.
• Ability to learn quickly with a can-do attitude.
• Good personal hygiene.
• Reliable transportation and punctual attendance.

Responsibilities

• Greet customers with a friendly demeanor and take orders accurately.
• Prepare and package food and drinks to restaurant standards.
• Operate cash registers, process payments, and provide change.
• Maintain cleanliness and sanitation of all areas.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Promote new menu items and provide recommendations.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair treatment and regulatory compliance.
• Provide ongoing coaching and feedback to team members.
• Report safety concerns to manager and HR.
• Conduct food safety and prep audits daily.
• Monitor inventory and cash procedures.

Skills

Customer service

Leadership

Communication

Time management

Hygiene

Reliability

Adaptability

Education

High school diploma or GED

Job description

Anchor Point Management Group in Blytheville, AR seeks a Shift Leader to provide hourly management coverage and supervise daily restaurant operations. You will model service excellence, train staff, and ensure safe, high-quality food and fast, accurate service.

You will greet guests, take orders, manage cash, keep the dining areas clean, assist with food prep, stock supplies, and uphold safety standards while promoting menu items and ensuring smooth shift execution.