Shift Lead — Restaurant Operations & Guest Service

ANCHOR POINT MANAGEMENT GROUP; Livingston (CA); On-site; USD 44,000 - 47,000; Full time

Job summary

Anchor Point Management Group in Livingston, CA is seeking a Shift Leader to provide management coverage during operating hours and supervise restaurant staff. This role focuses on delivering high-quality customer service and maintaining strong standards across the operation.

You will drive food safety, cleanliness, and efficiency, while coaching team members and ensuring accurate cash handling and opening/closing tasks.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promotion after completing training.
• High school diploma or GED preferred.
• Minimum 6 months in a shift management or supervisory role in a service-related business.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills with a can-do attitude.
• Good hygiene.
• Reliable transportation and punctuality.
• Positive, friendly and courteous attitude.

Responsibilities

• Greet customers and take orders with a friendly demeanor.
• Prepare and package food and drinks per standards.
• Operate cash registers and handle payments.
• Maintain cleanliness of restaurant including back-of-house, lobby and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Promote new menu items and provide recommendations.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair treatment and regulatory compliance.
• Provide ongoing coaching and feedback to staff.
• Address safety concerns and report issues to manager/HR.
• Conduct daily food safety and prep audits.
• Monitor inventory and cash procedures.

Skills

Customer service

Shift management

Work authorization

Flexible hours

Mathematical skills

Communication skills

Punctuality

Hygiene

Transportation

Positive attitude

Education

High school diploma or GED

Job description

Anchor Point Management Group in Livingston, CA is seeking a Shift Leader to provide management coverage during operating hours and supervise restaurant staff. This role focuses on delivering high-quality customer service and maintaining strong standards across the operation.

You will drive food safety, cleanliness, and efficiency, while coaching team members and ensuring accurate cash handling and opening/closing tasks.