Shift Lead: Hospitality & Restaurant Ops

Anchor Point Management Group; Forest Grove (OR); On-site; USD 23,074 - 25,141; Full time

Job summary

Anchor Point Management Group in Forest Grove, OR, is seeking a shift leader to provide management coverage and supervise daily operations in a restaurant. This hourly position focuses on delivering great customer service, ensuring cleanliness, and maintaining quality and speed of service.

The role involves hands-on work, training employees, handling opening/closing tasks, and ensuring compliance with workplace laws and food safety standards.

Qualifications

• Minimum 6 months experience in a shift management or supervisory role.
• High school diploma or GED preferred.
• Legal right to work in the United States.
• Flexibility to work varied hours.
• Strong customer service and communication skills.

Responsibilities

• Greet customers and take orders with a friendly demeanor.
• Prepare and package food and drinks according to standards.
• Operate registers, process payments and provide change.
• Maintain cleanliness of back-of-house, lobby and restrooms.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations.
• Promote new menu items and provide recommendations.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair treatment and legal compliance.
• Provide ongoing coaching and feedback to team members.
• Report safety concerns to manager and HR as needed.

Skills

Customer service

Communication skills

Time management

Hygiene awareness

Education

High school diploma or GED

Legal right to work in the United States

Job description

Anchor Point Management Group in Forest Grove, OR, is seeking a shift leader to provide management coverage and supervise daily operations in a restaurant. This hourly position focuses on delivering great customer service, ensuring cleanliness, and maintaining quality and speed of service.

The role involves hands-on work, training employees, handling opening/closing tasks, and ensuring compliance with workplace laws and food safety standards.