Shift Lead: Retail Team Leader & Customer Expert

Leslie's Poolmart, Inc.; Boca Raton (FL); On-site; USD 23,000 - 26,000; Full time

Job summary

Leslie's Poolmart, Inc. seeks a proactive Shift Lead 1 to support store performance, customer service, and merchandising standards in Boca Raton. You will help train and develop the team while learning best practices for profitability and operations from the General Manager.

The role emphasizes teamwork, adherence to safety protocols, and the ability to drive product knowledge and customer engagement in a fast-paced retail environment.

Qualifications

• Experience leading a team in a retail environment.
• Strong communication and customer service skills.
• Ability to train and develop team members.

Responsibilities

• Collaborate with General Manager on store operations, sales plans, and expenses.
• Perform water analysis and repairs (as applicable).
• Increase store sales and customer counts while maintaining safety standards.
• Lead by example to deliver excellent customer service and training.

Skills

Retail management

Team leadership

Customer service

Communication

Education

High School Diploma

Tools

POS systems

Job description

Leslie's Poolmart, Inc. seeks a proactive Shift Lead 1 to support store performance, customer service, and merchandising standards in Boca Raton. You will help train and develop the team while learning best practices for profitability and operations from the General Manager.

The role emphasizes teamwork, adherence to safety protocols, and the ability to drive product knowledge and customer engagement in a fast-paced retail environment.