Retail Shift Lead - Customer Experience & Ops

Leslie's Poolmart; Fort Lauderdale (FL); On-site; USD 22,000 - 23,000; Full time

Job summary

Leslie's Poolmart in Fort Lauderdale, FL is seeking a Shift Lead 2 to provide superior customer service and support the General Manager in all facets of store operations. The role includes opening and closing duties, bank deposits, and ensuring a welcoming environment for customers.

The position offers pay range of $16.00–$17.00 per hour, with compensation determined by education, experience and market data. Join a growing, customer-focused retailer with a strong store network.

Qualifications

• Minimum 18 years of age and high school diploma or equivalent.
• Customer service or retail experience required.
• Experience leading a team preferred and ability to complete required training within two months of hire.

Responsibilities

• Greet and assist customers with pool and spa care needs.
• Complete sales transactions accurately using the POS system.
• Maintain a clean, well merchandised, welcoming environment.
• Assist with merchandising and inventory control.

Skills

Customer service

Retail experience

Team leadership

Communication

Education

High School Diploma or equivalent

Tools

POS system

Job description

Leslie's Poolmart in Fort Lauderdale, FL is seeking a Shift Lead 2 to provide superior customer service and support the General Manager in all facets of store operations. The role includes opening and closing duties, bank deposits, and ensuring a welcoming environment for customers.

The position offers pay range of $16.00–$17.00 per hour, with compensation determined by education, experience and market data. Join a growing, customer-focused retailer with a strong store network.