Shift Lead — Elevate Pool Store Service & Sales

LESLIES ISLE OF WIGHT LIMITED; Glendale (AZ); On-site; USD 24,000 - 27,000; Full time

Job summary

Leslie's is hiring a Shift Lead 1 to support store performance, lead by example in delivering excellent customer service, and train team members. You will help implement sales plans, manage safety, and maintain store standards with a focus on high customer satisfaction.

The role emphasizes collaboration with the General Manager, hands-on operations, and growth opportunities within a national pool and spa care brand. Join us to lead a team in a dynamic retail environment.

Qualifications

• High School Diploma or equivalent.
• Experience leading a team (preferred).
• Valid driver’s license with reliable transportation.
• Ability to lift up to 50 lbs.
• Excellent communication and proficiency with computers.
• Ability to complete required training within two months of hire.

Responsibilities

• Collaborate with the General Manager to learn store operations, sales plans, profits, payroll and expenses.
• Conduct water analysis and mechanical repairs.
• Increase commercial and residential sales and customer counts.
• Ensure that the team follows all safety protocols.
• Identify new talent to join the team.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Opening and closing store responsibilities that may include daily bank deposit.

Skills

Team leadership

Customer service

Communication

Safety procedures

Education

High School Diploma or equivalent

Job description

Leslie's is hiring a Shift Lead 1 to support store performance, lead by example in delivering excellent customer service, and train team members. You will help implement sales plans, manage safety, and maintain store standards with a focus on high customer satisfaction.

The role emphasizes collaboration with the General Manager, hands-on operations, and growth opportunities within a national pool and spa care brand. Join us to lead a team in a dynamic retail environment.