Shift Lead – Retail Store Ops & Customer Service

Leslie's Poolmart, Inc.; Duluth (GA); On-site; USD 21,000 - 23,000; Full time

Job summary

Leslie's Poolmart, Inc. in Duluth, GA is seeking a Shift Lead 1 to support store performance and uphold customer service, sales plans, profitability, and merchandising objectives. You will learn best practices to train and develop a team and lead by example.

The role involves collaborating with the General Manager on store operations, loss prevention, and helping to open/close, manage inventory, and coach staff to ensure a welcoming, safe shopping environment.

Qualifications

• Minimum age 18 and high school diploma or equivalent.
• Experience leading a team preferred; training in retail leadership.
• Valid driver's license with reliable transportation.
• Ability to lift 50 lbs and pass required training.

Responsibilities

• Collaborate with General Manager to learn store operations, sales plans, profit margins, payroll and expenses.
• Conducted water analysis and mechanical repairs.
• Increase commercial and residential sales and customer counts.
• Ensure that the team follows all safety protocols.
• Identifying new talent to join the team.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Opening and closing store responsibilities including daily bank deposit.

Skills

Retail leadership

Communication skills

Computers proficiency

Lift 50 lbs

Education

High school diploma or equivalent

Job description

Leslie's Poolmart, Inc. in Duluth, GA is seeking a Shift Lead 1 to support store performance and uphold customer service, sales plans, profitability, and merchandising objectives. You will learn best practices to train and develop a team and lead by example.

The role involves collaborating with the General Manager on store operations, loss prevention, and helping to open/close, manage inventory, and coach staff to ensure a welcoming, safe shopping environment.