Shift Lead — Store Ops & Customer Experience

Leslie's Poolmart, Inc.; Newcastle (OK); On-site; USD 21,000 - 23,000; Full time

Job summary

Leslie's Poolmart, Inc. is seeking a Shift Lead 1 to support store performance, customer service, and merchandising execution. You will learn and apply store procedures, lead by example, and train team members to meet sales and service targets.

The role requires lifting up to 50 lbs, a high school diploma or equivalent, and prior retail leadership or testing-based progression. Pay ranges from $15.00 to $17.00 per hour, with compensation determined by education, experience, and internal equity.

Qualifications

• Must be 18 years of age.
• High School Diploma or equivalent.
• Experience leading a team (preferred).
• A valid driver's license with reliable transportation
• Ability to achieve placement in the succession program
• Excellent communication skills and proficiency with computers
• Ability to complete required training within two months of hire
• Minimum of one year of retail experience (external) or proven track record in the capacity of a Lead for at least 6 months with successful completed testing on Basic, Intermediate and Advanced training modules (internal).
• New hires with managerial experiences of a minimum of six months may be considered for this position.
• The ability to lift 50 lbs

Responsibilities

• Collaborate with the General Manager to learn store operations, sales plans, payroll and expenses.
• Conducted water analysis and mechanical repairs
• Increase commercial and residential sales and customer counts
• Ensure that the team follows all safety protocols
• Identifying new talent to join the team
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control
• Opening and closing store responsibilities including daily bank deposits

Skills

Team leadership

Customer service

Communication skills

Retail operations

Safety compliance

Training completion

Lift 50 lbs

Education

High School Diploma or equivalent

Tools

Driver's license

Job description

Leslie's Poolmart, Inc. is seeking a Shift Lead 1 to support store performance, customer service, and merchandising execution. You will learn and apply store procedures, lead by example, and train team members to meet sales and service targets.

The role requires lifting up to 50 lbs, a high school diploma or equivalent, and prior retail leadership or testing-based progression. Pay ranges from $15.00 to $17.00 per hour, with compensation determined by education, experience, and internal equity.