Shift Lead — Retail Store Operations & Customer Experience

Walgreens; Woodway (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members to open and close the store in the absence of management, handle cash, assist customers, and maintain accurate pricing and displays. You will engage customers, resolve issues, and support store operations in a fast-paced retail environment.

Required experience includes leadership or retail key holder roles and fluent English. Walgreens is an Equal Opportunity Employer and roles remain open until filled.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets and assists with products and services, resolves issues to ensure a positive experience.
• Communicates tasks to team members when management is not present and reports issues to management.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Job description

Walgreens is seeking team members to open and close the store in the absence of management, handle cash, assist customers, and maintain accurate pricing and displays. You will engage customers, resolve issues, and support store operations in a fast-paced retail environment.

Required experience includes leadership or retail key holder roles and fluent English. Walgreens is an Equal Opportunity Employer and roles remain open until filled.