Shift Lead - Retail Operations & Customer Experience

Walgreens; Clearwater (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store leader to open and close the store in the absence of management, ensuring all systems start-up, cash handling, and floor readiness for the business day.

You will engage customers, handle returns and refunds, manage pricing tasks and inventory, and help coach teammates to deliver a distinctive Walgreens customer experience.

This role requires at least one year of leadership or key-holder experience and strong English communication to liaise between management and team.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Assist with inventory control, pricing changes, and backroom operations.
• Deliver excellent customer service and resolve customer issues.
• Communicate tasks and report disciplinary issues to management.

Skills

Leadership

Customer service

Job description

Walgreens is seeking a store leader to open and close the store in the absence of management, ensuring all systems start-up, cash handling, and floor readiness for the business day.

You will engage customers, handle returns and refunds, manage pricing tasks and inventory, and help coach teammates to deliver a distinctive Walgreens customer experience.

This role requires at least one year of leadership or key-holder experience and strong English communication to liaise between management and team.