Shift-Lead Retail Service Specialist - Auto Parts

O'Reilly Auto Parts; Houghton Lake (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Houghton Lake is seeking a Retail Service Specialist to support the Store Manager and lead customer service initiatives. The role involves managing shift responsibilities, ensuring efficient operation, and driving team performance.

Desired skills include retail sales experience in auto parts, strong communication abilities, and fluency in Spanish. O'Reilly offers a competitive compensation package with benefits like 401k contributions and medical insurance.

Qualifications

• Bilingual candidates encouraged to apply.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification.
• Fluency in Spanish is highly desired.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Perform all store opening/closing duties and execute day end procedures.
• Ensure all merchandise is invoiced before leaving the store.

Skills

Strong communication skills

Ability to obtain RSS Certification

Job description

O'Reilly Auto Parts in Houghton Lake is seeking a Retail Service Specialist to support the Store Manager and lead customer service initiatives. The role involves managing shift responsibilities, ensuring efficient operation, and driving team performance.

Desired skills include retail sales experience in auto parts, strong communication abilities, and fluency in Spanish. O'Reilly offers a competitive compensation package with benefits like 401k contributions and medical insurance.