Shift Lead: Retail Service & Sales

O'Reilly Auto Parts; St. Johnsbury (VT); On-site; USD 19,864 - 28,103; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in St. Johnsbury, Vermont is seeking a Retail Service Specialist to support store management and team. Responsibilities include leading the team in customer service, ensuring efficient store operations, and performing management duties in the absence of the management team.

Successful candidates will have strong communication skills and the ability to achieve required certifications. The position offers competitive wages, benefits, and a proven track record for promoting from within.

Qualifications

• Strong communication skills are essential for this role.
• Ability to obtain required RSS certification is mandatory.
• Retail sales experience, preferably in auto parts is preferred.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels in retail showroom.
• Perform all store opening and closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

O'Reilly Auto Parts in St. Johnsbury, Vermont is seeking a Retail Service Specialist to support store management and team. Responsibilities include leading the team in customer service, ensuring efficient store operations, and performing management duties in the absence of the management team.

Successful candidates will have strong communication skills and the ability to achieve required certifications. The position offers competitive wages, benefits, and a proven track record for promoting from within.