Shift Lead: Retail Service & Sales

O'Reilly Auto Parts; Morristown (VT); On-site; USD 19,864 - 28,103; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Morristown, Vermont is looking for a Retail Service Specialist. This role involves supporting store management in sales and customer service, ensuring efficient store operations, and leading the team to deliver excellent service to customers.

The ideal candidate will possess strong communication skills and experience in retail or auto parts. O'Reilly offers competitive wages, benefits including medical insurance and educational assistance.

Qualifications

• Strong communication skills required.
• Retail sales experience preferred, especially in auto parts.
• Automotive systems and repair knowledge beneficial.

Responsibilities

• Lead store team in providing excellent customer service.
• Supervise customer service levels in retail showroom.
• Ensure timely processing of buy online/ship to store orders.
• Perform store opening and closing duties.
• Handle customer returns and exchanges efficiently.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in Spanish

Education

Ability to obtain RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts in Morristown, Vermont is looking for a Retail Service Specialist. This role involves supporting store management in sales and customer service, ensuring efficient store operations, and leading the team to deliver excellent service to customers.

The ideal candidate will possess strong communication skills and experience in retail or auto parts. O'Reilly offers competitive wages, benefits including medical insurance and educational assistance.