Shift Lead - Retail Ops & Customer Experience

Walgreens; Wellington (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens is seeking a Store Leader/Key Holder in Florida to open and close the store in the absence of store management, handle cash, and ensure the floor and stock room are ready for the business day. You will engage customers and support a seamless shopping experience.

Responsibilities include processing returns, handling refunds, cash drops, and maintaining pricing and signage. Prior leadership or supervisory experience and strong English communication are required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room readiness.
• Handles product returns, order voids, refunds, cash drops, and provides change for registers.
• Delivers a distinctive and courteous customer experience and supports Walgreens service traits.

Skills

Leadership experience

Supervisory experience

Retail key holder

Job description

Walgreens is seeking a Store Leader/Key Holder in Florida to open and close the store in the absence of store management, handle cash, and ensure the floor and stock room are ready for the business day. You will engage customers and support a seamless shopping experience.

Responsibilities include processing returns, handling refunds, cash drops, and maintaining pricing and signage. Prior leadership or supervisory experience and strong English communication are required.