Shift Lead: Customer Experience & Store Ops

Walgreens; Englewood (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Englewood, FL is seeking a Store Key Holder to support daily operations and customer service. You will open/close the store in the absence of management, handle cash, process returns, and ensure the sales floor and stock room are ready for business.

Responsibilities include engaging customers, resolving issues, maintaining inventory, assisting with pricing and displays, and supporting bookkeeping and maintenance tasks as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive customer experience.
• Engages customers and patients, resolves issues, and offers assistance with products and services.
• Maintains inventory accuracy and assists with price changes and displays.
• Assists with bookkeeping activities and store maintenance as needed.

Skills

Customer service

Cash handling

Leadership

Store operations

Tools

Cash registers

Inventory systems

POS systems

Job description

Walgreens in Englewood, FL is seeking a Store Key Holder to support daily operations and customer service. You will open/close the store in the absence of management, handle cash, process returns, and ensure the sales floor and stock room are ready for business.

Responsibilities include engaging customers, resolving issues, maintaining inventory, assisting with pricing and displays, and supporting bookkeeping and maintenance tasks as needed.