Shift Lead: Store Ops & Customer Experience

Walgreens

Quincy (FL)

On-site

USD 23,000 - 28,000

Part time

14 days+
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Job summary

Walgreens in Quincy, FL is seeking a reliable Retail Key Holder to manage store opening and closing, assist with deliveries, and ensure the floor and stockroom are ready for business. You will handle cash, refunds, pricing changes, and inventory accuracy while delivering a distinctive Walgreens customer experience and leading team members in management's absence.

Candidates should have at least one year of supervisory experience, be fluent in English, and be prepared to obtain required

Qualifications

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

  • Opens and closes the store in the absence of store management, including cash handling and start-up tasks.
  • Completes product returns, order voids, customer refunds, and cash drops to the safe.
  • Models and delivers a distinctive and delightful customer experience.
  • Engages customers, assists with products and services, and resolves questions.
  • Maintains store systems, pricing, and signage in compliance with policies.
  • Assists with inventory counts and stock rotation.
  • Assists with exterior and interior maintenance by ensuring clean, neat store condition.

Skills

Leadership
Customer service
English fluency

Tools

POS system
Store systems
Inventory software

Job description

Walgreens in Quincy, FL is seeking a reliable Retail Key Holder to manage store opening and closing, assist with deliveries, and ensure the floor and stockroom are ready for business. You will handle cash, refunds, pricing changes, and inventory accuracy while delivering a distinctive Walgreens customer experience and leading team members in management's absence.

Candidates should have at least one year of supervisory experience, be fluent in English, and be prepared to obtain required

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