Shift Lead: Customer Experience & Store Ops

Walgreens; Spring Hill (FL); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Spring Hill, FL is seeking a Store Lead/Key Holder to open and close the store in the absence of management, perform required system start-ups, handle cash, and ensure floor and stock room are ready for business. You will greet customers, assist with products and services, resolve issues, and help maintain inventory and store cleanliness.

Prior leadership or retail key holder experience is required, with English fluency and basic knowledge of store systems.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required system start-ups and cash handling.
• Completes product returns, refunds, and cash handling duties as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and assisting with products and services.
• Maintains accurate inventory counts and stockroom organization.

Skills

Leadership experience

Customer service

English fluency

Store systems knowledge

Education

PTCB certification or pharmacy license

Tools

POS/store systems

Job description

Walgreens in Spring Hill, FL is seeking a Store Lead/Key Holder to open and close the store in the absence of management, perform required system start-ups, handle cash, and ensure floor and stock room are ready for business. You will greet customers, assist with products and services, resolve issues, and help maintain inventory and store cleanliness.

Prior leadership or retail key holder experience is required, with English fluency and basic knowledge of store systems.