Shift Lead: Customer Experience & Store Operations

Walgreens; Charleston (SC); On-site; USD 36,000 - 47,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store in the absence of management, handle cash and returns, and ensure the floor and stock room are ready for the business day. You will engage customers, handle refunds, and help maintain accurate pricing and displays.

This role emphasizes delivering a distinctive Walgreens experience daily. The position requires at least one year of leadership or retail key holder experience and fluency in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for business day.
• Completes product returns, refunds, and cash handling with registers.
• Engages customers to deliver a distinctive Walgreens experience.
• Models and shares customer service best practices with team members.

Skills

Leadership experience

Retail key holder

Customer service

Job description

Walgreens is seeking a capable team member to open and close the store in the absence of management, handle cash and returns, and ensure the floor and stock room are ready for the business day. You will engage customers, handle refunds, and help maintain accurate pricing and displays.

This role emphasizes delivering a distinctive Walgreens experience daily. The position requires at least one year of leadership or retail key holder experience and fluency in English.