Shift Lead: Retail Ops & Customer Experience

Walgreens Co.; Rialto (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. in Rialto, CA is seeking a team member to open and close the store when management is not present, handle cash duties, and ensure the floor and stock room are ready for business.

You will assist with vendor deliveries and support daily pricing, inventory, and merchandising tasks. You will engage customers, resolve questions, and uphold Walgreens service standards to create a positive shopping experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and start-ups.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Delivers a distinctive customer experience and proactively helps customers.
• Engages customers, resolves issues, and shares service best practices with team.

Education

PTCB certification or pharmacy license

Leadership experience or supervisory/retail key holder

English proficiency (read/write/speak)

Job description

Walgreens Co. in Rialto, CA is seeking a team member to open and close the store when management is not present, handle cash duties, and ensure the floor and stock room are ready for business.

You will assist with vendor deliveries and support daily pricing, inventory, and merchandising tasks. You will engage customers, resolve questions, and uphold Walgreens service standards to create a positive shopping experience.