Shift Lead — Retail Operations & Customer Experience

Walgreens Co.; Rio Rancho (NM); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens Co. is seeking a dedicated team member to help open and close the store in the absence of store management, handle cash and customer transactions, and ensure the floor and stock room are ready for the day.

The role emphasizes delivering a distinctive customer experience and accurate inventory practices. Responsibilities include assisting with vendor deliveries, returns, refunds, price changes, and maintaining clean, compliant store conditions.

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling; ensures floor and stock room are ready for business.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure positive experience.
• Reports to management any disciplinary issues or customer complaints; serves as a liaison when store management is not present.
• Maintains accurate inventory counts and ensures proper pricing and signage; assists with displays, stock rotation, and backroom organization.

Descripción del empleo

Walgreens Co. is seeking a dedicated team member to help open and close the store in the absence of store management, handle cash and customer transactions, and ensure the floor and stock room are ready for the day.

The role emphasizes delivering a distinctive customer experience and accurate inventory practices. Responsibilities include assisting with vendor deliveries, returns, refunds, price changes, and maintaining clean, compliant store conditions.