Shift Lead: Retail Ops & Customer Experience

Walgreens; Putnam (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Putnam, CT seeks a store associate to open and close the store when management is absent, manage cash and refunds, and deliver an outstanding customer experience. The role supports vendor deliveries, pricing updates, and inventory accuracy while maintaining store appearance.

Applicants should have at least one year of leadership or supervisory experience and be fluent in English. PTCB certification or pharmacy license is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure readiness for business.
• Handle cash with accuracy including drops, refunds, and price verifications.
• Deliver a distinctive and delightful customer experience.
• Support with vendor deliveries and back door operations.
• Maintain inventory accuracy and assist with displays and pricing.

Skills

Leadership experience

English fluency

Store systems knowledge

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens in Putnam, CT seeks a store associate to open and close the store when management is absent, manage cash and refunds, and deliver an outstanding customer experience. The role supports vendor deliveries, pricing updates, and inventory accuracy while maintaining store appearance.

Applicants should have at least one year of leadership or supervisory experience and be fluent in English. PTCB certification or pharmacy license is preferred.