Shift Lead - Store Ops & Customer Experience

Walgreens; Commack (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Commack, NY is seeking a Customer Experience and Operations associate to open/close the store when management is absent, handle cash tasks, and assist with vendor deliveries. You will monitor inventory, pricing, and displays to ensure accurate, appealing shopping environments and strong loss prevention.

Candidates should have at least one year in a leadership or key holder role and be fluent in English; PTCB certification or state pharmacy licensing may be required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash handling duties; provides change to registers.
• Maintains inventory accuracy and supports pricing and signage; handles stock rotation and backroom duties.
• Registers sales, documents scanning errors, price verifications, price changes, and voids.
• Assists with order reviews, vendor deliveries, and reverse logistics.
• Assists with displays, resets, and promotional merchandising across the store.
• Provides customer experience through service and knowledge, and supports compliance with policies.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Commack, NY is seeking a Customer Experience and Operations associate to open/close the store when management is absent, handle cash tasks, and assist with vendor deliveries. You will monitor inventory, pricing, and displays to ensure accurate, appealing shopping environments and strong loss prevention.

Candidates should have at least one year in a leadership or key holder role and be fluent in English; PTCB certification or state pharmacy licensing may be required.