Shift Lead — Customer Experience & Store Operations

Walgreens; Blaziers Corner (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a Retail Key Holder to manage opening and closing the store in the absence of management, oversee cash handling and ensure readiness of the floor and stock room for daily operations. The role also supports customer service excellence and inventory control while coordinating with store leadership.

The position requires 1 year of leadership/retail experience and fluency in English. It emphasizes accurate price changes, proper signage, and adherence to policies during a

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring floor/stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested.
• Engages customers and patients by greeting them and offering assistance with products and services to ensure a positive experience.
• Maintains accurate inventory counts and oversees pricing/signage to support accurate pricing and local regulations compliance.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking a Retail Key Holder to manage opening and closing the store in the absence of management, oversee cash handling and ensure readiness of the floor and stock room for daily operations. The role also supports customer service excellence and inventory control while coordinating with store leadership.

The position requires 1 year of leadership/retail experience and fluency in English. It emphasizes accurate price changes, proper signage, and adherence to policies during a