Shift Lead: Elevate Customer Experience & Ops

Walgreens; Georgetown Charter Township (MI); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a capable retail professional to serve as a store key holder, handling opening/closing, cash responsibilities, and customer service excellence. You will greet customers, assist with products and services, resolve issues, and model best practices for the team.

The role emphasizes leadership experience, reliability, and knowledge of store systems. Expect collaboration with management and adherence to company policies during daily operations.

Qualifications

• At least one year of leadership, supervisory, or key holder experience.
• Fluency in reading, writing, and speaking English.
• Knowledge of store systems and equipment.

Responsibilities

• Open and close the store in the absence of management with cash handling.
• Assist customers with questions, refunds, and issue cash drops as needed.
• Support inventory, pricing, and merchandising, including displays.

Skills

Leadership experience

Customer service

Communication

Store systems knowledge

Tools

Store systems

Store equipment

Job description

Walgreens is seeking a capable retail professional to serve as a store key holder, handling opening/closing, cash responsibilities, and customer service excellence. You will greet customers, assist with products and services, resolve issues, and model best practices for the team.

The role emphasizes leadership experience, reliability, and knowledge of store systems. Expect collaboration with management and adherence to company policies during daily operations.