Shift Lead: Retail Ops & Customer Experience

Walgreens Co.; Mercer Island (WA); On-site; USD 32,000 - 37,000; Full time

Job summary

Walgreens Co. is seeking a position responsible for opening and closing the store, managing cash, and delivering an excellent customer experience. The role requires leadership experience, English fluency, and knowledge of store systems.

Responsibilities include assisting with deliveries, pricing, displays, and inventory control to ensure smooth operations and a delightful customer journey.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Process cash handling, refunds, voids, and register transactions.
• Deliver a distinctive customer experience and assist shoppers.
• Assist with vendor deliveries and backroom operations.
• Maintain accurate pricing, signage, and stock levels.
• Support displays, resets, and inventory integrity.

Skills

Leadership experience

Fluent English

Tools

Store systems knowledge

Job description

Walgreens Co. is seeking a position responsible for opening and closing the store, managing cash, and delivering an excellent customer experience. The role requires leadership experience, English fluency, and knowledge of store systems.

Responsibilities include assisting with deliveries, pricing, displays, and inventory control to ensure smooth operations and a delightful customer journey.