Shift Lead: Store Ops & Customer Experience

Walgreens Co.; Arvada (CO); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a Retail Associate to open and close the store in the absence of management, handle cash, and ensure the store is ready for business. You will support deliveries, pricing, inventory, and deliver a distinctive Walgreens experience with proactive customer assistance.

Greet customers, answer questions, and maintain store appearance while adhering to company policies. Prior leadership or key holder experience is preferred; fluency in English is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers by greeting them and assisting with products and services; resolve issues to ensure a positive experience.
• Assist with inventory counts, pricing tasks, and maintaining accurate on-hand quantities.
• Assist with vendor deliveries and backdoor opening for deliveries; support displays and resets.
• Maintain clean, neat store conditions and comply with policies and procedures.

Skills

Leadership

Customer service

Job description

Walgreens Co. is seeking a Retail Associate to open and close the store in the absence of management, handle cash, and ensure the store is ready for business. You will support deliveries, pricing, inventory, and deliver a distinctive Walgreens experience with proactive customer assistance.

Greet customers, answer questions, and maintain store appearance while adhering to company policies. Prior leadership or key holder experience is preferred; fluency in English is required.