Shift Lead - Retail Ops & Customer Experience

Walgreens; Highland Park (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Highland Park, TN is seeking a team member to support store operations and customer experience. You will open and close the store in the absence of management, process cash transactions, manage refunds, and ensure all systems are ready for the business day.

You will engage customers, assist with products and services, maintain accurate inventory, support displays and pricing, and help with vendor deliveries and backroom organization.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to learn Walgreens policies and procedures.

Responsibilities

• Open/close the store in the absence of management.
• Handle cash, refunds, and price changes on registers.
• Maintain store appearance and assist with inventory, displays, and back-room organization.

Skills

Leadership

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Highland Park, TN is seeking a team member to support store operations and customer experience. You will open and close the store in the absence of management, process cash transactions, manage refunds, and ensure all systems are ready for the business day.

You will engage customers, assist with products and services, maintain accurate inventory, support displays and pricing, and help with vendor deliveries and backroom organization.