Store Shift Lead: Customer Experience & Operations

Walgreens; Newport (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Newport, TN is seeking a professional to open and close the store when management is not present, handle cash and refunds, and support daily store operations. You will interact with customers, ensure accurate pricing, and assist with inventory and displays.

The role emphasizes delivering a distinctive customer experience and maintaining store standards, including housekeeping, pricing, and back-room coordination.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is absent and handles required systems start‑ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Greet customers and assist with products and services to ensure a positive experience.
• Maintain accurate inventory counts and pricing signage across departments.
• Assist with bookkeeping activities and basic store maintenance as needed.

Skills

Leadership

Retail experience

English fluency

Job description

Walgreens in Newport, TN is seeking a professional to open and close the store when management is not present, handle cash and refunds, and support daily store operations. You will interact with customers, ensure accurate pricing, and assist with inventory and displays.

The role emphasizes delivering a distinctive customer experience and maintaining store standards, including housekeeping, pricing, and back-room coordination.