Shift Lead: Customer Experience & Store Operations

Walgreens; Highland Charter Township (MI); Presencial; USD 23 000 - 28 000; Tempo integral

Resumo da oferta

Walgreens in Highland Charter Township, MI is hiring for a store operations role. You will open and close the store in the absence of management, perform required system start-ups and cash handling to ensure a smooth business day.

You will greet customers, assist with products and services, and resolve issues to deliver a distinctive customer experience. Responsibilities include processing returns, refunds, price changes, inventory accuracy, and maintaining displays and signage.

Qualificações

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Able to open/close store when management is absent and handle cash processes.

Responsabilidades

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them, assists with products and services, and resolves issues.
• Maintains inventory counts, price changes, signage, and displays in accordance with policies.
• Ensures store cleanliness, backroom readiness, and compliance with regulations.

Conhecimentos

Leadership experience

Retail key holder

Customer service

Descrição da oferta de emprego

Walgreens in Highland Charter Township, MI is hiring for a store operations role. You will open and close the store in the absence of management, perform required system start-ups and cash handling to ensure a smooth business day.

You will greet customers, assist with products and services, and resolve issues to deliver a distinctive customer experience. Responsibilities include processing returns, refunds, price changes, inventory accuracy, and maintaining displays and signage.