Shift Lead - Retail Ops & Customer Experience

Walgreens Co.; Ennis (TX); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a dedicated team member to help open and close the store when management is absent, manage cash and register activities, and ensure the sales floor and stockroom are ready for business.

You will deliver a friendly, helpful customer experience and assist with pricing, displays, and daily operations. The role requires at least one year of leadership or key holder experience, fluent English, and a commitment to customer service.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes point-of-sale tasks, returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive customer experience.
• Engages customers, resolves issues, and supports store operations and layout.
• Maintains inventory accuracy, pricing signage, and compliance with local regulations.

Skills

Leadership experience

Cash handling

Customer service

Store operations

Job description

Walgreens Co. is seeking a dedicated team member to help open and close the store when management is absent, manage cash and register activities, and ensure the sales floor and stockroom are ready for business.

You will deliver a friendly, helpful customer experience and assist with pricing, displays, and daily operations. The role requires at least one year of leadership or key holder experience, fluent English, and a commitment to customer service.