Shift Lead: Retail Ops & Customer Experience

Walgreens; El Dorado (AR); Presencial; USD 24.000 - 31.000; Tempo integral

Resumo da vaga

Walgreens in El Dorado, AR is seeking a customer-focused associate who can open and close the store in the absence of management and handle cash with accuracy. You will greet and assist customers, process returns and refunds, and ensure pricing and displays are correct.

Role emphasizes delivering a standout customer experience, collaborating with team members, and maintaining store standards. Prior retail leadership and English proficiency are required, with pharmacy-related certification as per

Qualificações

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Opens and closes the store in the absence of management and handles cash/start-up duties.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Models and delivers a distinctive customer experience.
• Engages customers and helps with products and services to ensure satisfaction.
• Maintains store inventory accuracy and pricing signage as required.

Conhecimentos

Leadership experience

Customer service

Cash handling

English proficiency

Formação

PTCB certification or pharmacy license (state dependent)

Ferramentas

Cash register / POS systems

Store systems knowledge

Descrição da vaga

Walgreens in El Dorado, AR is seeking a customer-focused associate who can open and close the store in the absence of management and handle cash with accuracy. You will greet and assist customers, process returns and refunds, and ensure pricing and displays are correct.

Role emphasizes delivering a standout customer experience, collaborating with team members, and maintaining store standards. Prior retail leadership and English proficiency are required, with pharmacy-related certification as per