Shift Lead: Retail Operations & Customer Experience

Walgreens; Thornton Township (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member in Illinois to support store operations and customer service. You will open and close the store when management is unavailable, handle cash and transactions, and ensure the floor and stock room are prepared for business.

Greet customers and assist with products to create a positive shopping experience. Responsibilities include inventory accuracy, basic pricing, and cooperating with the pharmacy or back-office tasks as needed.

Qualifications

• Minimum one year of retail experience as a key carrier or shift leader.
• Fluent reading/writing/speaking English.
• Knowledge of store inventory control preferred.

Responsibilities

• Open or close the store in the absence of management, perform required system start-ups and cash handling.
• Handle returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive customer experience and assist customers with products and services.

Skills

Retail experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member in Illinois to support store operations and customer service. You will open and close the store when management is unavailable, handle cash and transactions, and ensure the floor and stock room are prepared for business.

Greet customers and assist with products to create a positive shopping experience. Responsibilities include inventory accuracy, basic pricing, and cooperating with the pharmacy or back-office tasks as needed.