Shift Lead: Retail Operations & Customer Experience

Walgreens; Tappan (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New York is seeking a Store Keeper/Key Holder to help open the store in the absence of management, handle early deliveries, and ensure floor readiness. You will manage basic cash handling and support daily operations.

You will greet customers, resolve issues, assist with inventory, pricing, and merchandising, and help maintain store systems and equipment. This role emphasizes service, teamwork, and adherence to company policies, with compensation hourly in the stated range.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is a plus.
• Actively supports policy compliance and customer service standards.

Responsibilities

• Opens and closes the store in the absence of management and handles required cash processes.
• Completes product returns, refunds, cash drops, and price verifications.
• Engages customers to provide a distinctive and delightful experience.
• Maintains accurate inventory counts and pricing signage.
• Assists with backroom and vendor deliveries and displays.

Skills

Leadership experience

English proficiency

Store systems knowledge

Education

PTCB certification or pharmacy license as required by state

Tools

Store systems

Job description

Walgreens in New York is seeking a Store Keeper/Key Holder to help open the store in the absence of management, handle early deliveries, and ensure floor readiness. You will manage basic cash handling and support daily operations.

You will greet customers, resolve issues, assist with inventory, pricing, and merchandising, and help maintain store systems and equipment. This role emphasizes service, teamwork, and adherence to company policies, with compensation hourly in the stated range.