Shift Lead — Customer Experience & Store Operations

Walgreens Co.; Novi (MI); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens Co. is seeking a capable team member to open and close the store when management is unavailable, manage cash handling, and ensure the floor and stock room are ready for business. You will greet customers, assist with products, and support inventory and displays throughout shifts.

The role emphasizes delivering a distinctive customer experience and maintaining compliance with store policies, pricing and signage, and smooth coordination with management in their absence.

Formación

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilidades

• Open and close the store in the absence of management, handling cash and start-up systems.
• Process returns, refunds, and cash drops; assist with price changes and signage.
• Deliver a friendly customer experience and assist customers with products and services.
• Assist with vendor deliveries and inventory management.
• Maintain store cleanliness, displays, and compliance with policies.
• Serve as liaison between management and team when management is absent.

Conocimientos

Leadership experience

Customer service excellence

Cash handling

English fluency

Descripción del empleo

Walgreens Co. is seeking a capable team member to open and close the store when management is unavailable, manage cash handling, and ensure the floor and stock room are ready for business. You will greet customers, assist with products, and support inventory and displays throughout shifts.

The role emphasizes delivering a distinctive customer experience and maintaining compliance with store policies, pricing and signage, and smooth coordination with management in their absence.