Shift Lead - Retail Operations & Customer Experience

Walgreens; Hainesville (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Lead to open and close the store in the absence of management, manage cash handling, and ensure readiness of the sales floor and stockroom for the business day. You will engage customers, support pharmacy and front-end operations, and model Walgreens service standards.

Responsibilities include supervising team members, coordinating inventory, and supporting vendor deliveries while maintaining compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Handles cash drops to the safe and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and offers assistance with products and services.
• Coordinates with team on inventory, pricing, displays, and backroom organization.

Skills

leadership

retail key holder

English fluency

Job description

Walgreens is seeking a Store Lead to open and close the store in the absence of management, manage cash handling, and ensure readiness of the sales floor and stockroom for the business day. You will engage customers, support pharmacy and front-end operations, and model Walgreens service standards.

Responsibilities include supervising team members, coordinating inventory, and supporting vendor deliveries while maintaining compliance with policies.