Shift Lead: Retail Operations & Customer Experience

Walgreens; Frederick (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Frederick, MD is seeking a leadership-oriented team member to open and close the store in the absence of store management. You will manage required systems startup, cash handling, and ensure the floor and stock room are ready for business, including opening the back door for deliveries.

You will also complete returns, refunds, cash drops to the safe, and provide change at registers, while modeling a distinctive and delightful customer experience for shoppers and patients alike.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close store in absence of management and handle cash start-ups.
• Process returns, refunds, cash drops and price changes as required.
• Engage customers and deliver a distinctive customer experience.

Skills

Customer service

Leadership

Cash handling

Education

High school diploma or equivalent

Job description

Walgreens in Frederick, MD is seeking a leadership-oriented team member to open and close the store in the absence of store management. You will manage required systems startup, cash handling, and ensure the floor and stock room are ready for business, including opening the back door for deliveries.

You will also complete returns, refunds, cash drops to the safe, and provide change at registers, while modeling a distinctive and delightful customer experience for shoppers and patients alike.