Shift Lead: Retail Ops & Customer Experience

Walgreens; Wentzville (MO); On-site; USD 17,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store when management is not present, ensuring all systems are started and cash handling is accurate. You will handle returns, refunds, and daily register activity while delivering Walgreens' distinctive customer experience.

You will engage customers, assist with products and services, and support inventory and store operations to maintain a clean, organized environment and compliant pricing.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required system start-ups and cash handling.
• Completes product returns, refunds, and cash handling related tasks at registers.
• Models and delivers a distinctive customer experience that meets Walgreens standards.

Skills

Leadership

Retail key holder

Customer service

Job description

Walgreens is seeking a capable team member to open and close the store when management is not present, ensuring all systems are started and cash handling is accurate. You will handle returns, refunds, and daily register activity while delivering Walgreens' distinctive customer experience.

You will engage customers, assist with products and services, and support inventory and store operations to maintain a clean, organized environment and compliant pricing.