Store Shift Lead: Customer Experience & Operations

Walgreens; Oakland (MD); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Maryland is seeking a dependable team member to open and close the store when management is not present, perform required system start-ups, cash handling, and ensure the floor and stock room are ready for the business day. The role involves opening the back door for deliveries and handling everyday checkout tasks.

The candidate will engage customers, process returns, refunds, and cash drops, while maintaining a welcoming, helpful service culture and ensuring compliance with store

Qualifications

• One year of prior leadership or store-key holder experience.
• Fluent reading, writing, and speaking English.
• Possess or pursue PTCB certification or pharmacy license per state requirements.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash processes.
• Completes returns, refunds, cash drops, and provides change at registers.
• Engages customers to provide a distinctive and delightful shopping experience.
• Maintains stock, pricing, displays, and basic store maintenance.
• Performs communications between management and team members when supervision is not available.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Maryland is seeking a dependable team member to open and close the store when management is not present, perform required system start-ups, cash handling, and ensure the floor and stock room are ready for the business day. The role involves opening the back door for deliveries and handling everyday checkout tasks.

The candidate will engage customers, process returns, refunds, and cash drops, while maintaining a welcoming, helpful service culture and ensuring compliance with store