Shift Lead - Retail Operations & Customer Experience

Walgreens; Dodge City (KS); On-site; USD 17,000 - 28,000; Full time

Job summary

Walgreens in Dodge City, KS is seeking a proactive team member to open and close the store when management is unavailable, ensuring all systems start correctly and cash handling is accurate. You will also help with returns, refunds, and maintaining the floor and stockroom readiness for the business day.

Responsibilities include delivering a high-quality customer experience, assisting with inventory, pricing, displays, and general store upkeep. Pharmacy window support may be needed.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Process product returns, refunds, and cash drops; provide change.
• Model and deliver a distinctive customer experience.
• Assist with inventory, pricing, and displays; maintain store cleanliness and appearance.
• Assist at Pharmacy out window as requested.
• Comply with policies and state/local laws regarding regulated products.

Skills

Leadership experience

English fluency

Retail key holder

Education

PTCB certification or pharmacy license

Tools

POS system

Job description

Walgreens in Dodge City, KS is seeking a proactive team member to open and close the store when management is unavailable, ensuring all systems start correctly and cash handling is accurate. You will also help with returns, refunds, and maintaining the floor and stockroom readiness for the business day.

Responsibilities include delivering a high-quality customer experience, assisting with inventory, pricing, displays, and general store upkeep. Pharmacy window support may be needed.