Shift Lead — Customer Experience & Store Operations

Walgreens; Overland Park (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Overland Park, KS is seeking a store associate with leadership experience to open or close the store in the absence of management, handle cash, assist with deliveries, and maintain the back door for vendors. The role emphasizes accurate checkout, returns, refunds, and maintaining a welcoming customer environment.

You will contribute to stock organization, pricing accuracy, and the overall store presentation while upholding company policies and providing friendly service to customers

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, ensuring operations run smoothly.
• Handle returns, refunds, cash drops, and register balance and price verifications.
• Provide a distinctive and delightful customer experience.
• Assist with stocking, displays, and inventory accuracy.
• Assist with vendor deliveries through back door.

Skills

Leadership experience

English fluency

Education

High school diploma or equivalent

PTCB certification or pharmacy license (preferred)

Job description

Walgreens in Overland Park, KS is seeking a store associate with leadership experience to open or close the store in the absence of management, handle cash, assist with deliveries, and maintain the back door for vendors. The role emphasizes accurate checkout, returns, refunds, and maintaining a welcoming customer environment.

You will contribute to stock organization, pricing accuracy, and the overall store presentation while upholding company policies and providing friendly service to customers