Shift Lead: Customer Experience & Store Ops

Walgreens; Topeka (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Topeka, KS seeks a store team member to open/close the store, manage cash, assist customers, and maintain stock room readiness. You will handle back‑door deliveries and help ensure the floor is prepared for the day.

The role emphasizes providing a friendly, helpful customer experience and following store procedures for returns, refunds, and pricing changes. Prior leadership or key holder experience is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store, handles required cash and ensures readiness for business day.
• Completes product returns, refunds, cash drops, and provides change as needed.
• Delivers a distinctive customer experience and assists with store operations.

Skills

Leadership experience

Customer service

Cash handling

English fluency

POS systems

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens in Topeka, KS seeks a store team member to open/close the store, manage cash, assist customers, and maintain stock room readiness. You will handle back‑door deliveries and help ensure the floor is prepared for the day.

The role emphasizes providing a friendly, helpful customer experience and following store procedures for returns, refunds, and pricing changes. Prior leadership or key holder experience is preferred.